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Specialists In Putting Our Customers First

At Illinois Telephone, we take customer service to the highest level. It’s what makes us who we are as a company, it’s in our DNA, and it’s what makes us different from other carriers and service providers. We pride ourselves on doing the best we possibly can for you in every interaction, every conversation. We want you to walk away with 100% satisfaction; it’s what drives us, it’s why we come to work every day and it’s why we do what we do. Because we care.

Customer First

That’s the way we operate. Every employee is here to serve you and find solutions that fit your unique needs. We eliminate the headache of calling “the telephone company” with fast response and exceptional customer service.

We offer

  • Immediate response to service-related issues
  • Faster turnaround on repair
  • Full line of technicians with decades of experience

 

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Personalized Service

We pride ourselves on building long-term relationships with our customers. When you call you will immediately be greeted by a friendly agent who will help you customize your telecommunications solution or trouble shoot any concerns.

We offer

  • One phone number to call for all account related concerns
  • No auto-attendant or holds when calling
  • Live customer service and account managers all located in Illinois
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Lowest Price

We can offer 40% -50% lower prices on telephone services vs. other carriers. How? We work with you to identify only the services and features you do need.

We offer

  • A La Carte Options
  • Flexible Plans
  • Value-Added Services
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YEARS SERVING ILLINOIS

Trusted Partners

We are trusted by some of the most respected names in property management

Our Customers Say

“I met Jennie and ITC years ago, and wish I would have sooner.  They have been able to come into my buildings and untangle the mess that AT&T has made; it has saved me considerable time and energy dealing with them.  On top of that, they save me money at every turn, and if they can’t, they say so. Working with ITC is one of the best things I’ve ever done, they make me look like a hero to my Boards.”

– PREMIER MANAGEMENT SERVICES 

“I cannot thank you enough for all the money you saved all of my condominium associations. I have 12 different buildings that have telephone lines for the front directory, and telephones in the elevators. Other phone companies charge twice as much. I only experienced a service problem once in 4 years which was taken care of swiftly. I highly recommend Illinois Telephone Corp for saving your Condo Association money. The people at the company are always courteous, friendly and available.”

– MARCIA GRUBB, GRUBB PROPERTY MANAGEMENT

“As a portfolio/on-site manager, I’ve worked with Illinois Telephone for years and at several different addresses. They’ve always been the most responsive and helpful people to work with. They have a great team of individuals who are just as attentive to their customers’ needs, even with the most troublesome issues. Combined with prices more than fair, I highly recommend Illinois Telephone Corporation to anyone looking for phone lines.”

– LINDA TSACALIDES, COMMUNITY SPECIALISTS INC.

“Illinois Telephone Corporation (ITC) was introduced to me about 18 months ago, one of our property managers used ITC at Uptown Condominiums one of our managed properties.  I was highly skeptical that any utility company could save my property’s 50%-60% on their monthly phone charges.  The sales manager was persistent and I eventually decided to try them with one property, Regent Villas.  Over the past year, they have cut my phone costs by over 50% saving the Board over $8,000 in the period 2016-2017.  Three months later, after seeing the resulting monthly bills, I signed two more condo Associations up as their AT&T contracts were expiring and have had nearly equal experiences.  In anticipation of budget season starting up next month, I highly recommend that the same property manager send a month’s worth of phone bills from one of her property’s.  ITC will do the savings analysis and respond within a few days telling you where you are at in the current contract expiration timeline.  If applicable, ITC will provide a proposal and a contract that is simple and straightforward.  In my opinion, this one has proven itself in-house and is a no-brainer.”

– LEE FLANAGAN, CMCA, AMS, PCAM, VICE PRESIDENT/PROPERTY MANAGER, BRAESIDE CONDOMINIUM MANAGEMENT LTD. 

We at Braeside Community management rely on Illinois Telephone to get our clients the best prices and service.  You are so reliable and responsive.  Your attention to customer service is amazing.   We appreciate the quick turn- around time and the SAVINGS!!”

– SHARI C. VASS CPM, VICE PRESIDENT, BRAESIDE COMMUNITY MANAGEMENT LTD. 

“Everyone on the team at Illinois Telephone is focused on providing our associations with the best value and service in the industry.   They are always quick to respond and help in resolving technical issues and work to offer the most cost effective products for the properties we manage.   It’s nice to know who you’re going to reach when you have a problem and to know that they have your interest in mind.”

– RICH GREEN CMCA, ASST. VICE PRESIDENT, FIRST COMMUNITY MANAGEMENT

“As a Community Manager, I always am looking for ways to help my properties find the best and most reasonable services. Before I discovered Illinois Telephone Corporation, my condo buildings were spending way too much money on their intercom and elevator phone lines and there seemed to be no way around that. My board members brought it up every budget season wondering why they were spending so much money each year on just the intercom and the elevator lines for their buildings. In an effort to help them, I stumbled upon this gem, Illinois Telephone Corporation. The staff is friendly and very responsive. The savings are impeccable and we just wish we had known they existed much sooner. Thank you Illinois Telephone Corporation for all that you do! Highly Recommended!”

– NADEYA SALAMEH, COMMUNITY ASSOCIATION MANAGER, ASSOCIA CHICAGOLAND

Better Service. Better Price.

In addition to our personalized service, ITC offers the best price upfront to maximize savings and value for our clients, averaging over 40% savings vs. the competition. Contact us today for a free no-obligation quote and see how much you can save.

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